Enquiries

Please read the following when making an enquiry.

  • Access to this page is limited to customers with a computer e-mail address.
  • The personal information and e-mail content sent by a customer will be used as a reference for replying to the customer or to improve our products or services, and will not be used for any other purpose.
  • Replies sent by our company will be addressed to the individual customer. Please refrain from forwarding or the secondary use of parts of or the entire message.
  • We will reply to enquiries via e-mail during our company’s business hours (9:00-17:00, Monday-Friday, excluding public and year-end holidays). Depending on the content of your enquiry, it may take several days for us to reply, or we may not be able to respond.
  • This website accepts enquiries in Japanese, English, Korean and Chinese (traditional/simplified) only.
  • Personal information such as the name, address, telephone number, and enquiry content of customers making enquiries is used only for the purpose of replying to the enquiry unless the consent of the customer is given for other uses.
  • For detailed information regarding the handling of customer personal information, please refer to our Privacy Policy.

Please enter the details of your enquiry.

Use the following form to enter the details of your enquiry and click on the “Confirm” button.

Topic of your enquiry Required
*If there is no applicable item, please select “Other.”
Name Required
Company name Optional
Type of company Optional
URL Optional
Country Required
Region Optional
Telephone Number Optional - - -
*Please provide your telephone number as we may contact you by telephone.
E-mail address
Only computer e-mail addresses are accepted.
Required
E-mail address(For Confirmation) Required
Content of Enquiry Required

- If the details you have provided on the form are correct, please click on the “Confirm” button.
*If you click on the “Reset” button, all of the information you have entered will be erased.

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